Contact

We want to try and provide as much information as possible to our homeowners and residents. To help us help you, work through the following list to make sure you reach the right contact for your inquiries. In most instances our community managers, Community Focus of NC, Inc (CFNC) should be your first port of call. They are best contacted through the Work Order system through the web.

General issues related to the running of the neighborhood can be addressed to the board but by far and away the best way of doing this is by attending a board meeting. These are on the third monday of every month via zoom, notices sent out regularly to your email.

If you feel you are just not getting any notices at all please notify CFNC to update your email address.

Social activities are the purview of the Falconbridge Alliance (a social organization for the neighborhood that is unrelated to your HOA). Please consider contacting or joining the Alliance. They should also be the first port of call for all social inquiries including joining the neighborhood listserv where most of our neighbors seek help, advice and answer questions:

IssueWhat to checkWho to contact and how
Work orderCheck if the repair or issue is a homeowner responsibility or HOASubmit a work order to CFNC through the web
Problem with roof or skylightCheck if the repair or issue is a homeowner responsibility or HOASubmit a work order to CFNC through the web
Painting, siding, walls or patioCheck if the repair or issue is a homeowner responsibility or HOASubmit a work order to CFNC through the web
Street light is outCheck this is not a Duke Energy issue (all other lights are out)Contact CFNC. Amy Ghiloni is our Community Manager. You can reach Amy by email at  amy@communityfocusnc.com or by phone at 919-564-9134
Emergency at the pool or clubhouseFor life-threatening emergencies contact Emergency Services (911) immediately.
Non-emergency pool or clubhouse issueContact RFC using the below form.
Clubhouse inquiriesFor rentals and general use have you looked at the Membership pages and the Clubhouse pages?To reserve the Clubhouse first download and fill in the form. Scan and email the form to contact@falconbridgehoa.org. DO NOT post the form to the clubhouse or put it in the clubhouse mailbox. For general inquiries email contact@falconbridgehoa.org
Architectural Have you followed the procedure and guidelines for submitting an architectural review? These are located hereIf you have submitted an architectural application and have not heard back please contact Contact CFNC. Amy Ghiloni is our Community Manager. You can reach Amy by email at  amy@communityfocusnc.com or by phone at 919-564-9134
Landscaping, roads and drainageCheck if the repair or issue is a homeowner responsibility or HOASubmit a work order to CFNC through the web. OR if the issue is definitely in a common area and affects more than just your property. Contact CFNC. Amy Ghiloni is our Community Manager. You can reach Amy by email at amy@communityfocusnc.com or by phone at 919-564-9134.
Playing PickleballHave you checked the web page for Pickleball?Pickleball
I wish to post items for sale or find more information from my neighbors?Join the neighborhood listserv where most of our neighbors seek help, advice and answer questions.
Who are the trusted resources (plumbers, movers, cleaners, pet-sitters)?Resource list (maintained by one of our neighborhood volunteers)
Errors, omissions, changes or additions to this websiteCheck it’s not an issue with your computer or browserContact our IT manager using the below form.
My issue does not fit any of these categories, or I have a suggestion.Check to see if this is something the HOA should handle.Try the following options first: raising the issue at a board meeting, contacting CFNC, or asking your neighbors. If none of these, then use the below form.

If you have read all the above and still feel that you need to reach out with your inquiry then use the form below. PLEASE NOTE: a volunteer board member monitors the submissions to this email and it may take a while for someone to get back to you. Please consider joining the board or one of our subcommittees to help us improve expectations of the board and responsiveness.

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